Lucía Rodríguez

What I do

Testing

Functional Testing

As a QA Engineer, I am responsible for evaluating software products and systems to ensure adherence to both the industry and customer's quality standards.

Test Automation

One of the aspects I have found to be the most interesting is learning about automation testing within my role as a tester. I have working experience with Selenium WebDriver, Cypress, Appium, Java and Python.

Performance Testing

I am a Certified Performance Tester with JMeter, and have worked with mission-critical systems to ensure their correct behavior under pressure.

Technical Writing

Technical Documentation

As a Technical Writer, I am responsible for all of the official documentation for the products I work with. This includes the creation of User, Developer and Administration guides, and API documentation, among other things.

Copy Editing and Writing

A strong linguistics and grammar background allows me to work as both a copy editor and writer. I have a passion for writing, which comes in very handy when having to review work to make sure that there is a clear and defined voice.

Marketing and Technical Blogs

I also write blogs for the same applications I document in collaboration with the Marketing and Product Management teams. These range from release articles to more technical and developer-oriented ones.

Translation

Technical Translations

I have worked with software and technology companies to translate content in relation testing, software development, and mechanical engineering, among others. Most of my work consists of translating and reviewing multiple-platform applications to ensure their consistency.

Literary Translation

I have also been involved in the translation of books, dissertations, and articles.

Subtitle Translations

I have experience with subtitle translations for organizational videos and marketing content.

Education

Technical

2024
Association for Software Testing

BBST® Tesign Design 300-Y

Refine your testing skills. Good testing requires the application of many different test techniques, but each has its strengths and weaknesses. Discover the differences between early and late testing and how that influences the test technique selection. Learn about the strengths and objectives of function testing, risk-based testing, specification-based testing, and domain testing.

2022
Hack Academy

Back-end with Node.js (Initial)

The Back-end with Node.js (Initial) course provides the necessary knowledge to build the functional basis for a website or web application using the JavaScript language (Node.js), the Expressy framework, and the MySQL database.
2022
Hack Academy

Front-End Course

The Front-End course will give you the necessary tools to create attractive websites using HTML, CSS, and JavaScript. The program was developed together with Silicon Valley experts.
2021
Association for Software Testing

BBST® Bug Advocacy 200-AE

Sharpen your bug reporting skills with the Bug Advocacy course. Bug reports are not just neutral technical reports. They are persuasive documents. The key goal of the bug report author is to provide high-quality, well-written information to help stakeholders make wise decisions about which bugs to fix and when.
2020
Jigso Labs & Agile Testing Fellowship

Agile Testing for the Whole Team Course

Five day virtual course. Participants learn ways the whole delivery team can collaborate to plan and execute the many different testing activities needed to build quality into their product.
2020
Performance Testing United

Certified Performance Tester with JMeter (CPTJM)

PtU aims to help pave the path to a global standard in performance testing and the JMeter area.
2020
QAlified

Official Performance Testing United Course

With the increasing demands and requirements placed on the software products and projects, PtU aims to help pave the path to a global standard in performance testing and the JMeter area.
2020
International Software Testing Qualifications Board

Certified Tester Foundation Level (ISTQB-CTFL)

The 2018 Foundation Level qualification is suitable for anyone who needs to demonstrate practical knowledge of the fundamental concepts of software testing including people in roles such as testers, test analysts, test engineers, test consultants, test managers, user acceptance testers and software developers.

2020
Association for Software Testing

BBST® Foundations 101-BO

The Black-Box Software Testing Foundations course is one of the most eye-opening and in-depth online course on the fundamental concepts in software testing and its critical challenges. You will understand which is the scope of testing, test strategies, and software testing metrics so that you can bring the most value to your team!
2018
Interaction Design Foundation

Information Visualization: Getting Dashboards Right

“Information Visualization: Getting Dashboards Right” leads you through some of the key considerations when designing dashboard displays and equips you with a deeper understanding of your users.

Translation and Language

2017
University of Cambridge

C1 Business Higher

C1 Business Higher, formerly known as Cambridge English: Business Higher (BEC Higher), is one of our Cambridge English Qualifications. It helps you to get the practical language skills you need to work effectively at a senior level in international business.
2008 - 2016
Universidad de Montevideo

Literary Translation

Literary Translation is a 4-year BA level degree which allows students the option to combine language and translation skills with cultural studies and literature. Honors: 1st in Generation Grade Point Average: 10,1
2013 - 2016
Universidad de Montevideo

Advanced Diploma of Interpreting

240-hour program in simultaneous, consecutive, whispered, liaison and sight interpreting, consisting of classes on interpreting methods and techniques, English phonetics and phonology, voice and speech training, and 80 hours of interpreting practice.
2015
Ministério da Educação

Certificado de Proficiência em Língua Portuguesa para Estrangeiros (Celpe-Bras)

O Certificado de Proficiência em Língua Portuguesa para Estrangeiros (Celpe-Bras) é o exame oficial para certificar proficiência em língua portuguesa. O exame é aplicado semestralmente, no Brasil e no exterior, pelo Ministério da Educação (MEC), por meio do Instituto Nacional de Estudos e Pesquisas Educacionais Anísio Teixeira (Inep), em parceria com o Ministério das Relações Exteriores (MRE).
2007
University of Cambridge

C2 Certificate of Proficiency in English

C2 Proficiency, formerly known as Cambridge English: Proficiency (CPE), is one of our Cambridge English Qualifications. It is our highest-level qualification – proof that you are a highly competent speaker of English.
2005
University of Cambridge

B2 First Certificate in English

B2 First, formerly known as Cambridge English: First (FCE), is one of our Cambridge English Qualifications. It is our most popular exam, accepted by thousands of businesses and educational institutions worldwide.
2000
Trinity College

A2 Integrated Skills in English I (Trinity International Examination)

ISE Foundation is an English language exam for learners of English who are at level A2 of the Common European Framework of Reference (CEFR). You take ISE Foundation in two parts — Reading & Writing and Speaking & Listening.

Resume

Professional Experience

Jul 2021 - Present
Joor Inc.

QA Engineer

As a QA Engineer, my job is to support our customer's quality system requirements and conformance to regulatory requirements. I am involved in verification and validation activities, and test case design, planning and execution. I am also working with automation technologies including Cypress, Appium, JavaScript and Python.
Jul 2020 - Present
Source Elements

Technical Writer

Reporting to company founder, I am responsible for writing and editing technical and support documentation for the organization's products. * Develop and maintain installation, configuration, how-to documentation and online help for both customers and employees. * Review internal communication tools, confer with customer representatives and product team to establish technical specifications and to determine subject material to be developed for publication. * Manage multiple assignments simultaneously, while working remotely and independently.
Jul 2020 - May 2021
XmartLabs

Senior QA

As a senior Quality Assurance specialist, my job is to support our customer's quality system requirements and conformance to regulatory requirements. I am involved in verification and validation activities, and test case design, planning and execution. Projects: (1) Cancer Treatment Management.
Dic 2018 - Jul 2020
Overactive

Software Test Engineer

As a QC analyst, my main responsibility is to review and evaluate health insurance related software products and systems to ensure adherence to company and customer quality standards. I assist with project planning activities associated with engineering projects, create test cases and plans, documenting and analyzed test results, and make recommendations to improve the overall quality. While in this role, I have also designed mind maps (xMind) to describe functionalities thoroughly, helping both the development and the client teams keep track of the expected application behavior and any changes. I have also reviewed texts to identify incorrect language usage, truncated text and incorrect formats. Projects: (1) Hospice & Palliative Management. (2) Logistics supply chain solutions, (3) Employee health and benefits.
2010 - Present

Freelance Translator and Interpreter

Translations for multiple clients (among them, QAlified, University of Montevideo, TechCamp). Translation of CVs and presentations for international conferencists.
Oct 2018
BUAP

Speaker at ALSFAL 2018 Congress

Delivered a short lecture on Grammar Nazism in Social Media (available in my portfolio)
Jul 2015- Dic 2018
Infragistics

Technical Writer and Part-Time Tester

The position I held as a Technical Writer at Infragistics implied documenting ReportPlus, a multi-platform Business Intelligence tool, writing marketing and technical blogs for it, and training new employees in the use of the application. As a Technical Writer, I also tested the applications and reported bugs when necessary.
Oct 2010- Jul 2015
Sabre Inc.

Sabre Community Portal and Customer Care Operations Analyst and Trainer

As an analyst and trainer, my job was to provide 24/7 internal and external customer care support, including diagnostics and advanced support troubleshooting. In addition, I created the procedural guide for existing and new hires in both the Portal and the Customer Care Operations teams. I also took care of the quarterly advanced reporting for the Customer Care & Business Operations VPs including response rates, satisfaction ratings and team details.

Industry Knowledge

Functional Testing

90%

Technical Writing

100%

Copy Editing and Writing

100%

Automation Testing

80%

Project Management

80%

Data Analysis

100%

Tools & Technologies

Automation (Katalon Studio with Java, Selenium with Java, Cucumber, TestNG, PageObject)

75%

Test Management Tools (JIRA, Zephyr, Mantis, qTest Manager, TestLink, JAMA)

90%

BI Visualization tools (Infragistics ReportPlus, Tableau, Microsoft Power BI)

100%

Code-handling clients for iOS Development (xCode, SmartGit) and source code management and tracking products (Git, TFS, Atlassian Jira, Azure DevOps, MeisterTask)

90%

Documentation Markup Languages (HTML, AsciiDoc, Markdown) and tools (CSS, jQuery)

100%

CAT Tools (Wordfast, Trados, OmegaT, Aegisub, Subtitle Workshop)

100%

SAP, Oracle CRM (Siebel), SharePoint Administration

95%

Oracle, Solaris, Autosys, Maestro, Unix, Citrix and SSH Clients for Windows (SecureCRT, PuTTY, MobaXTerm).

80%

Portfolio

Source-Nexus Router User Guide

Source-Nexus Router User Guide

Technical Writing
Best VO Service Provider 2023

Best VO Service Provider 2023

Technical Writing
Source-Nexus Review User Guide

Source-Nexus Review User Guide

Technical Writing
Source-Nexus Review User Guide

Source-Nexus Review User Guide

Technical Writing
Source Elements KB

Source Elements KB

Technical Writing
Best VO Service Provider

Best VO Service Provider

Technical Writing
Mini-Masterclass

Mini-Masterclass

Technical Writing
AES Conference

AES Conference

Technical Writing
La Academia de Source Elements, ¡disponible ahora en Español!

La Academia de Source Elements, ¡disponible ahora en Español!

Technical Writing
Radiohead’s Thom Yorke & Jonny Greenwood use Source-Connect for remote recordings

Radiohead’s Thom Yorke & Jonny Greenwood use Source-Connect for remote recordings

Technical Writing
Best VO Service Provider of the Year at the One Voice Conference UK 2022

Best VO Service Provider of the Year at the One Voice Conference UK 2022

Technical Writing
Mental Health Awareness Month

Mental Health Awareness Month

Technical Writing
Source-Nexus Troubleshooting

Source-Nexus Troubleshooting

Technical Writing
Announcing Source-Connect 3.8.1

Announcing Source-Connect 3.8.1

Technical Writing
VO North 2022

VO North 2022

Technical Writing
Congreso Internacional de la Voz

Congreso Internacional de la Voz

Technical Writing
Source-Live Pro LL Troubleshooting

Source-Live Pro LL Troubleshooting

Technical Writing
iLok Troubleshooting

iLok Troubleshooting

Technical Writing
Source-Connect Troubleshooting

Source-Connect Troubleshooting

Technical Writing
Quick Sheets

Quick Sheets

Technical Writing
Source Elements at “Academia de la Voz”

Source Elements at “Academia de la Voz”

Technical Writing
Meet the Source Elements Academy

Meet the Source Elements Academy

Technical Writing
Celebrating Women’s Month at Source Elements

Celebrating Women’s Month at Source Elements

Technical Writing
Source-Zip Pro Video User Guide

Source-Zip Pro Video User Guide

Technical Writing
Course and Certification for Source-Connect Standard 3.9

Course and Certification for Source-Connect Standard 3.9

Technical Writing
Source-Nexus 1.3 User Guide

Source-Nexus 1.3 User Guide

Technical Writing
Source-Live LL User Guide

Source-Live LL User Guide

Technical Writing
Source-RTL User Guide

Source-RTL User Guide

Technical Writing
Source Elements – Software User Guides and Manuals

Source Elements – Software User Guides and Manuals

Technical Writing
Reveal Dev Guide

Reveal Dev Guide

Technical Writing
Seattle Demographics (Power BI)

Seattle Demographics (Power BI)

BI Dashboards
Company 360 (Power BI)

Company 360 (Power BI)

BI Dashboards
Revenue Dashboard (Power BI)

Revenue Dashboard (Power BI)

BI Dashboards
Project Dashboard (Power BI)

Project Dashboard (Power BI)

BI Dashboards
Finance Dashboard (PowerBI)

Finance Dashboard (PowerBI)

BI Dashboards
Internal Wiki Documentation for the Support Team

Internal Wiki Documentation for the Support Team

Technical Writing
Reveal User Guide

Reveal User Guide

Technical Writing
Stock Market (ReportPlus)

Stock Market (ReportPlus)

BI Dashboards
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
Blog Post

Blog Post

Technical Writing
SharePlus iOS Administrator Guide

SharePlus iOS Administrator Guide

Technical Writing
SharePlus iOS Developer Guide

SharePlus iOS Developer Guide

Technical Writing
SharePlus Android User Guide

SharePlus Android User Guide

Technical Writing
SharePlus iOS User Guide

SharePlus iOS User Guide

Technical Writing
ReportPlus Desktop Administrator Guide

ReportPlus Desktop Administrator Guide

Technical Writing
ReportPlus iOS Administrator Guide

ReportPlus iOS Administrator Guide

Technical Writing
ReportPlus Android Developer Guide

ReportPlus Android Developer Guide

Technical Writing
ReportPlus iOS Developer Guide

ReportPlus iOS Developer Guide

Technical Writing
ReportPlus Desktop Developer Guide

ReportPlus Desktop Developer Guide

Technical Writing
ReportPlus Server Developer Guide

ReportPlus Server Developer Guide

Technical Writing
ReportPlus Server User Guide

ReportPlus Server User Guide

Technical Writing
ReportPlus Android User Guide

ReportPlus Android User Guide

Technical Writing
ReportPlus Desktop User Guide

ReportPlus Desktop User Guide

Technical Writing
ReportPlus iOS User Guide

ReportPlus iOS User Guide

Technical Writing
ReportPlus iOS Embedding Guide

ReportPlus iOS Embedding Guide

Technical Writing
ReportPlus Desktop Embedding Guide

ReportPlus Desktop Embedding Guide

Technical Writing
Kerberos Single-Sign On Configuration Guide for ReportPlus Server 5

Kerberos Single-Sign On Configuration Guide for ReportPlus Server 5

Technical Writing
OAuth with On-Premise Installation Guide for ReportPlus Server

OAuth with On-Premise Installation Guide for ReportPlus Server

Technical Writing
ReportPlus Server 5 Installation Guide

ReportPlus Server 5 Installation Guide

Technical Writing
ReportPlus Web Embedding Guide

ReportPlus Web Embedding Guide

Technical Writing
ReportPlus Desktop Embedding Guide

ReportPlus Desktop Embedding Guide

Technical Writing
ReportPlus Architecture Guide

ReportPlus Architecture Guide

Technical Writing
Company 360 (ReportPlus)

Company 360 (ReportPlus)

BI Dashboards
All Projects (ReportPlus)

All Projects (ReportPlus)

BI Dashboards
Revenue Dashboard (ReportPlus)

Revenue Dashboard (ReportPlus)

BI Dashboards
Seattle Demographics (ReportPlus)

Seattle Demographics (ReportPlus)

BI Dashboards
Offences in Protected Areas (ReportPlus)

Offences in Protected Areas (ReportPlus)

BI Dashboards
Application Users at each time of the Day (ReportPlus)

Application Users at each time of the Day (ReportPlus)

BI Dashboards

Contact

+34 637 053 247

Alicante, Spain

rodriguez.malucia@gmail.com

Freelance Available